Public Offer 

on entering into a contract for the provision of paid consulting services 
Ivan Gorbachev, registered in Finland as a sole proprietor and listed in the Finnish Trade Register under identification number Y-tunnus - 3580975-8, hereinafter referred to as the Contractor, hereby issues this public offer for the conclusion of a contract for the provision of paid consulting services. 
This offer is an official proposal addressed to any competent individual seeking to obtain consulting services from the Provider. 
The offer sets out the terms and conditions for entering into and fulfilling a service agreement for the provision of consulting services and is governed by the laws of Finland and the European Union. 
The agreement is concluded in the form of a public offer by way of acceptance, where the text of this document constitutes an offer by the Contractor, and acceptance is made by the Customer through specific actions that carry legal significance. 
Such actions include, in particular, payment for a consultation or service package using the Contractor’s payment details, completing and submitting an application form on the website, scheduling a consultation through the services specified by the Contractor, submitting a written request for a consultation followed by confirmation of the intent to use the services via the website, messaging platforms, or social networks, as well as any other actions that clearly indicate the Customer's intention to enter into an agreement under the terms of this offer. 
Any of the specified actions shall be deemed acceptance of the offer and confirms that the Client has read, understands, and fully agrees to its terms. 
Acceptance of the offer means that the Customer confirms their legal capacity, is acting in their own interest, has reviewed the text of the offer prior to accepting it, fully understands its contents, and unconditionally agrees to all of its terms. 
Upon acceptance, a contract for the provision of consulting services for remuneration (hereinafter referred to as the "Contract") is established between the Contractor and the Client on the terms set forth in this offer. The Contractor provides the services personally, acting as an individual entrepreneur without forming a legal entity, and all obligations under the Contract arise directly for the Contractor. 
This offer comes into effect from the moment it is published on the Contractor’s resources at https://docgorbachev.com, including its pages and subdomains, as well as when using related services and bots at the following addresses: https://t.me/Ivangorbachev_bot?start=6917079f13c32e8b7b0a1a7d, 
https://t.me/Ivangorbachev_bot?start=6911b8082dbb085c1200c38c, 
https://ivangorbachev-bot.tg.pulse.is, hereinafter referred to as the Sites and Services. and remains in effect until it is revoked or replaced with a new version. The new version of the offer applies to all legal relations arising after the date it is published. 
1. Subject of the Agreement 
1.1. The Service Provider shall, upon the Client’s request, provide consultation services in a format agreed upon by both parties, and the Client undertakes to accept and pay for the services in the manner and under the terms set forth in this offer. 
1.2. The Contractor may provide consultation services remotely using the Internet, electronic platforms, services, and communication channels chosen by the Contractor, or in person, provided that the parties have agreed in advance on the location, time, and conditions of the consultation. 
1.3. The list of services to be provided to the Client as part of a specific consultation, including the format, means of communication, and other essential terms, shall be agreed upon by the parties through correspondence or other electronic messages via communication channels used for interaction between the parties (including direct messages on social networks). 
1.4. The services are provided by the Contractor personally. A service is considered ordered from the 1
moment the Client submits a request for a consultation and the Contractor confirms their readiness to provide it under the agreed conditions. The service is deemed to be rendered after the actual consultation has taken place or upon the occurrence of the conditions stipulated in this offer. 
2. INFORMATION EXCHANGE 
2.1. All legally significant communications between the parties shall be transmitted by email or through other means of communication, such as direct messages in messengers (Telegram, WhatsApp) authorized by the party’s contract phone number, or via direct messaging on social networks, hereinafter referred to as the Parties’ communication channels. 
2.2. The Contractor’s email address: vangorfin@gmail.com. 
3. Terms of Service 
3.1. When conducting the Consultation remotely, the Parties use video communication on electronic platforms chosen by the Provider for the delivery of the service. 

3.11. The parties do not record the Consultation, and the Client does not take photos or videos during the provision of the service. 
3.12. If the Customer does not submit any written claims to the Contractor within three (3) calendar days from the date of completion of the specific service, this shall be deemed as confirmation of full and unconditional acceptance of the service in terms of both quality and scope. 
4. RIGHTS AND OBLIGATIONS OF THE PARTIES 
4.1. The Contractor is obligated to: 
4.1.1. Provide services in full and within the timeframes agreed upon by the parties through electronic communication means recognized by both parties as acceptable for interaction. 
4.1.2. Provide services using their professional and business expertise, in compliance with the laws of Finland and the European Union applicable to remote and electronic services. 
4.1.3. If possible, notify the Client of the inability to provide services no later than 24 hours before the scheduled consultation time. 
4.1.4. Inform the Client of any changes to the terms of service, including the rescheduling of consultation dates or times, by sending electronic notifications no later than one hour before such changes take effect. 
4.1.5. Provide services using methods and approaches that ensure the safety of the Client, taking into account the requirements of EU legislation on consumer protection and personal data protection (including GDPR and Tietosuojalaki). 
4.1.6. Maintain the confidentiality of information received from the Client and use it solely for the purpose of fulfilling obligations under this offer, except in cases where disclosure is required by law or necessary to prevent a crime. 
4.1.7. Whenever possible, inform the Client of any circumstances arising during the provision of services that may affect the timing or feasibility of service delivery. 
4.2. The Contractor has the right to: 
4.2.1. Receive compensation for services rendered in accordance with the terms of this offer. 4.2.2. Determine the forms, methods, and procedures for providing services in accordance with the requirements of EU legislation, applicable standards, and the terms of this offer. 4.2.3. Request from the Client any information necessary for the proper provision of services, either verbally or in writing, and determine the format in which such information should be provided, depending on the nature of the request. 
4.2.4. Do not provide the Consultation if payment for the Consultation has not been received. 4.2.5. If the Client has outstanding debts, suspend the provision of services until the Client has fully met their payment obligations, notifying them through the parties’ agreed channels of communication. 4.2.6. To unilaterally withdraw from further performance of the contract out of court in the event of the Client's outstanding debt, without refunding any previously paid amounts for services actually rendered, in accordance with the provisions of EU law on distance services. 
4.2.7. Interact with the Client exclusively during the consultation period. Failure to respond outside the 3
consultation is not considered a breach of the Contractor's obligations. 
4.2.8. Recommend that the Client consult other relevant specialists if necessary to achieve the objectives of the consultation. 
4.2.9. Terminate the consultation if, in the Contractor’s opinion, the Client’s physical or psychological state prevents the consultation from continuing, or if the Client exhibits aggressive behavior towards the Contractor. 
4.3. The Customer undertakes: 
4.3.1. Ensure your direct participation in the Consultations in accordance with the agreement. Arrive for the Consultations promptly at the start time specified by the Provider. 
4.3.2. Notify the Contractor at least 24 (twenty-four) hours in advance if you are unable to attend the Consultation. 
4.3.3. Provide the Contractor, upon request, with the information necessary to perform the services under the contract. 
4.3.4. Arrive for consultations precisely at the start time specified by the Provider. 4.3.5. To pay for the services provided by the Contractor in full and on time. 
4.3.6. Do not disclose any information obtained or made available in connection with the conclusion and performance of this Agreement to third parties without the Contractor’s consent. 4.4. The Client is entitled to: 
4.4.1. To receive services in the agreed scope, format, and timeframe, and on the terms specified in accordance with this offer and confirmed by the parties through their communication channels. 4.4.2. Contact the Contractor with inquiries regarding the procedure for the provision of services, including requests for clarification of the terms of consultation, the scope of consultation, and methods of interaction. 
4.4.3. Receive consultations in conditions that ensure the confidentiality and security of the Client’s data, in accordance with GDPR, the Data Protection Act, and the Contractor’s Privacy Policy. 4.4.4. Exercise your rights to the protection of personal data, its correction, restriction of processing, objection to processing, and other rights provided by the GDPR, with respect to the data processed by the Contractor in the course of providing services. 
4.4.5. Exercise the right to amend or clarify previously provided information if such changes are necessary for the proper provision of services, provided that the Contractor is notified in a timely manner. 
4.4.6. Refuse the consultation in accordance with the cancellation terms set forth in this offer, provided that the Contractor is notified in a timely manner. 
4.4.7. Use the Contractor's services solely within the scope provided by this offer and receive support from the Contractor on consultation-related matters to the extent specified in the terms of service. 
5. Service Fees and Payment Procedure 
5.1. The cost of services is determined by the Contractor in Appendix No. 1 to this offer. 5.2. The number of consultations shall be agreed upon by the Parties through the Parties’ authorized communication channels. 
5.3. The Client shall pay the Contractor’s fees in full, at least 24 hours in advance of the scheduled Consultation. 
5.4. Payment for services is made by the Client transferring funds to the Contractor’s bank account specified in the contract, or through the platforms used by the Contractor in the course of their business. 
5.5. The Customer’s payment obligations are considered fulfilled once the funds are credited to the Contractor’s bank account. 
6. CONFIDENTIALITY 
6.1. The Parties acknowledge that all documentary materials and information received by the 4
Contractor in the course of fulfilling this Agreement are confidential. 
6.2. The parties shall take all necessary measures to prevent the disclosure of the specified confidential materials and information to third parties, as well as to the public at large. 
6.3. The parties have agreed that the terms of this Agreement (including all financial terms, income amounts, and remuneration) are confidential and shall not be disclosed to third parties, except in cases where disclosure is required by applicable EU law during the term of this Agreement and indefinitely after its termination for any reason. 
6.4. The parties are entitled to use confidential information solely in the course of fulfilling their obligations under the contract. 
6.5. The Client agrees that the Contractor has the right to publish the case on their social media, altering the Client’s details and without disclosing their name, location, or time. 
7. PERSONAL DATA 
7.1. By signing the contract, the Client agrees to the terms of the Contractor's Privacy Policy. 8. AMENDMENT AND TERMINATION OF THE CONTRACT 

8.5. The expiration or early termination of the contract does not release the Parties from fulfilling their financial obligations, maintaining confidentiality, or being liable for breaches of the contract terms. 
9. Liability of the Parties 
9.1. The Contractor shall be liable to the Customer within the limits set forth in this offer, as well as in accordance with the applicable laws of Finland and the European Union governing remote services and consumer protection. Any limitation or exclusion of the Contractor’s liability provided for in this offer does not apply in cases where such limitation or exclusion is prohibited by mandatory provisions of law, including but not limited to liability for intent, gross negligence, 5
harm to life or health, or in other cases expressly stipulated by law. 
9.2. If it becomes impossible to provide services at the time agreed upon by the parties, for reasons beyond the Client’s control, the Service Provider has the right to reschedule the consultation and set a new time for the consultation within twenty-four hours of the originally scheduled time. If necessary, the Service Provider may also extend the standard consultation time by no more than thirty minutes in order to compensate for the delay, to the extent possible considering the nature of the service and the Client’s reasonable expectations. 
9.3. The Contractor shall not be liable for any failure to provide services to the Client due to disruptions in internet connectivity (including those on the Contractor’s side), the Client's equipment or software, or for any other reasons that prevent the Client from receiving services if such reasons are beyond the reasonable control of the Contractor and are related to the actions or inactions of the Client or any third parties engaged by the Client. To the fullest extent permitted by law, such circumstances shall be considered the Client’s risk and shall not give rise to any obligation on the part of the Contractor to compensate for any losses. 
9.4. The Contractor shall not be held liable for any breach of obligations under this offer to the extent that such breach results from actions or inactions of the Customer, the provision of incomplete or inaccurate information by the Customer, the Customer’s failure to comply with the Contractor’s instructions or with the terms of this offer, as well as in cases where the breach of obligations is not caused by the willful actions or omissions of the Contractor or any third parties engaged by the Contractor. 
9.5. The Contractor shall not be held liable for the Service failing to meet the Client’s subjective expectations or for the Client’s subjective assessment of the result, provided that the Service has been rendered in the agreed scope and in accordance with the terms of this Offer. The mere fact that the Service does not meet the Client’s expectations, or the Client’s negative subjective assessment, shall not constitute evidence of improper quality of the Service and shall not serve as grounds for classifying the Service as incomplete or as rendered in violation of the terms of the Offer. 
9.6. The Contractor shall not be held liable for achieving any specific results that depend on how the Client uses the information obtained during the consultation. All recommendations, suggestions, clarifications, and other information provided by the Contractor in the course of providing services are advisory in nature and are used by the Client at their own discretion and risk to the fullest extent permitted by law, unless otherwise required by mandatory consumer protection legislation. 
9.7. The Client’s lack of time to attend a consultation for any reason, including being on vacation, on a business trip, or having other personal or business circumstances, shall not be considered a force majeure event under applicable law and does not release the Client from fulfilling their obligations under this offer, including payment for services, unless otherwise expressly agreed by the parties. 
10. Force Majeure Circumstances 
10.1. The parties shall not be held liable for failure to perform or improper performance of their obligations under this offer if such failure results from force majeure circumstances, that is, events which the party could not foresee, prevent, or control, even if all reasonable and necessary measures were taken. Such circumstances include, but are not limited to, acts of war and related events, declaration of a state of emergency, mass riots, acts of terrorism, natural disasters of significant destructive force, epidemics and pandemics, fires, floods, earthquakes, large-scale disruptions to energy systems and communication networks, systemic failures of the Internet, critical digital platforms and infrastructure, large-scale cyberattacks or other intentional actions by third parties aimed at disabling information systems, as well as mandatory measures imposed by governmental authorities or supranational regulators that directly prevent the fulfillment of specific obligations under this offer. The list of such circumstances is not exhaustive and also covers other similar events that are beyond the reasonable control of the party. 
10.2. The party invoking force majeure must notify the other party without undue delay of the occurrence of such circumstances, the anticipated impact on the fulfillment of obligations, and, if possible, the expected duration of their effect. The party declaring force majeure is required to provide the other party with reasonable evidence of the existence of such circumstances and their impact on the impossibility or substantial difficulty of fulfilling obligations; such evidence may include official announcements from government authorities, generally recognized information from international organizations, widely reported accounts of major infrastructure disruptions, as well as other documents and information that the parties may reasonably consider sufficient. 
10.3. Each party invoking force majeure circumstances must take all reasonable measures to minimize the negative consequences of such circumstances and to restore the possibility of fulfilling its obligations, including seeking alternative means of performance where possible without incurring disproportionate costs. Force majeure circumstances release a party from liability for non-performance only to the extent and for the period during which performance is objectively impossible or significantly impeded as a result of such circumstances, and do not relieve the party from the obligation to fulfill its commitments if they can be performed in another manner that does not contradict the law or the terms of this offer. 
10.4. For the duration of any force majeure circumstances, the period for fulfilling the relevant obligations under this offer shall be extended by an amount of time equal to the duration of such circumstances, unless the parties agree otherwise in writing (including via electronic communications). The release of either party from liability due to the occurrence of a force majeure event does not exempt that party from liability for failure to perform or improper performance of other obligations that could have been fulfilled and were not affected by the aforementioned circumstances. 
10.5. If force majeure circumstances affecting either party persist continuously for more than sixty calendar days and significantly hinder the fulfillment of material obligations under this offer, either party has the right to unilaterally terminate the agreement by notifying the other party through the agreed communication channel at least seven calendar days prior to the intended termination date. In such case, the parties shall make mutual settlements for services actually provided and obligations fulfilled as of the termination date, in accordance with the provisions of this offer and the applicable laws of Finland and the European Union. 
11. FEATURES OF PROVIDING CONSULTATION SERVICES 
11.1. When participating in an online Consultation, the Client undertakes to prepare an appropriate work environment, including ensuring a stable internet connection and a functioning device through which the services will be provided. 
11.2. The Client must provide a calm, safe, and confidential environment for the Consultation, ensuring that no third parties are present, and that there is no visual or audio monitoring, side conversations, unrelated activities, or any other circumstances that could compromise confidentiality or the quality of service delivery. 
11.3. The Client agrees not to use the television, audio or video devices, not to perform other tasks simultaneously, and not to attend to pets during the Consultation, as such actions may interfere with the proper provision of services. 
11.4. The Client agrees not to attend Consultations or join online Consultations while under the influence of alcohol, drugs, or any other intoxicating substances. 
11.5. The Client agrees not to make any audio or video recordings of the Consultation, not to broadcast it to third parties, and not to share any links, passwords, identifiers, or other access data with third parties without the prior consent of the Service Provider, as such actions would violate confidentiality requirements, European Union data protection laws, and the established procedure for the provision of services. 
11.6. If the Client has any medical conditions, is undergoing treatment, or is taking medications that may affect their ability to participate in the Consultation or require special conditions, the Client undertakes to inform the Contractor of this in advance, to the extent necessary to ensure safety and the proper provision of services, before commencing work under the Agreement. 
11.7. The Client is responsible for the accuracy of any information, warranties, and representations relating to circumstances that may affect the proper provision of services. In the event of any inaccuracy or concealment of such information, the Client is obliged to fully compensate the Contractor for any losses and property damages incurred, in accordance with the applicable laws of Finland and the European Union. 
12. DISPUTE RESOLUTION PROCEDURE AND APPLICABLE LAW 
12.1. All disputes and disagreements arising between the Parties in connection with the performance, termination, or interpretation of this Agreement shall be settled through negotiations based on the principles of good faith and cooperation as applied under the laws of the European Union and Finland. 
12.2. The parties establish a mandatory pre-litigation claims procedure for resolving disputes. The party receiving a claim must review it and provide a reasoned written response within ten calendar days of receiving the claim, unless another timeframe is agreed upon by the parties. 
12.3. If the dispute cannot be resolved through negotiations or pre-trial procedures, either Party may submit the dispute to a competent court in Finland in accordance with the applicable substantive and procedural laws. 
12.4. This provision does not limit the right of a consumer residing within the European Union to apply to alternative dispute resolution (ADR) bodies and/or to initiate an online dispute resolution (ODR) procedure in accordance with the applicable provisions of the EU Regulation, if applicable to the Parties' relationship. 
12.5. This Offer, as well as all obligations and legal relations between the Contractor and the Customer arising from the acceptance of the Offer, the conclusion, performance, termination, and interpretation of the Agreement, shall be governed by the substantive law of Finland, excluding conflict-of-law rules that would require the application of the laws of any other jurisdiction. 
12.6. The provisions of European Union law that have direct effect and are mandatory in Finland shall apply to the Parties’ relations to the extent that they govern the relevant matters and cannot be altered by agreement between the Parties. 
12.7. If the Customer is a consumer and has their permanent residence in a Member State of the European Union other than Finland, the choice of Finnish law shall not deprive the Customer of the protection afforded to them by mandatory provisions of the law of their country of residence, which cannot be amended or restricted by agreement between the parties. 
Ivan Gorbachev, Business ID - 3580975-8 
Email: vangorfin@gmail.com.




1. The Contractor shall provide the Client with consultation services in the following scope and at the following cost, in accordance with the tariff (service) selected and paid for by the Client: 


2. If the Client does not exercise their right to receive the Contractor's services within six months, the Contractor is also entitled to increase the cost of the Consultation. 
Ivan Gorbachev, Business ID - 3580975-8 
Email: vangorfin@gmail.com.